Consumption-based subscriptions are a proven way to rapidly grow revenue, but in order to succeed enterprises...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

PeppaCRM supplies sales and marketing automation software to Enterprise businesses. Its software-as-a-service...

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Businesses are busy growing right now, and they're more optimistic than they've been in the past 35 years,...

NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible,...

Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...

Read this playbook for a roadmap to identify modernization goals, evaluating what you need to get there,...

Michaels has always understood the value of personalization. But as the craft retailer's reach has expanded...

Are your agents ready to manage voice and digital interactions in a digital-first omnichannel environment? We...

The usage-based business model is fast becoming the most profitable and scalable option for enterprise...

How Finance and Marketing Can Accelerate Growth with Data Inspiration Traditionally, marketing has been...