Healthcare has a customer experience problem, and it's impacting both care quality and the bottom line. With...

Payroll is the lifeblood of your business, so it's natural to feel nervous about anything that threatens...

Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous...

One secure platform for banking and capital markets Easy, secure client experiences are the new gold...

What we thought was impossible became possible. Organizations around the world have transformed. As we...

Change is the only constant for businesses. Well-planned, formalized change communications are essential. Nearly...

Running SAP workloads in the cloud has emerged as the 'new normal' for today's businesses, helping them...

Get customers banking on you with seamless collaboration. The importance of working seamlessly with people...

Drive value for your organisation with cloud-based systems. Siloed data and legacy systems make it harder...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

In some kinds of more traditional businesses the finance department tends to swallow as much data as...

The light at the end of the pandemic tunnel has also illuminated some continued opportunities The tragic...

In heel Europa is de honger van consumenten naar digitale diensten onverzadigbaar. Hoe kunnen HR-afdelingen...

In Q1 of 2021, WBR Insights surveyed 100 Chief Data Officers and similar from buy-side and sell-side...