Human Resources

Data as a Strategic Growth Asset in 2021
In Q1 of 2021, WBR Insights surveyed 100 Chief Data Officers and similar from buy-side and sell-side...

The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

BARC Score Report 2021: Integrated Planning and Analytics
Planning is essential to your organisation – even more so when you are looking to align your operational...

Beyond ERP: Three ways to drive sustainable competitive advantage
What do 79% of finance leaders say is their top priority for 2022? Digital transformation, that's what....

The Total Economic Impactâ„¢ of DocuSign CLM
DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

User Risk Report
Your cybersecurity posture is only as strong as its weakest link. And in today's people-centric threat...

How to get HR software selection right
Our ‘HR in the moment' research series polling HR leaders, c-suite and employees from across the globe,...

Are you prepared... to reskill and recruit 500 employees?
Discover how a unified system for HCM, finance and planning prepares you to quickly reskill, recruit,...

7 trainable soft skills for outstanding agents
The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

2021 Voice of the CISO Report
There's no question that 2020 was a challenging year. The pandemic placed an enormous strain on the global...

Solving the Talent Puzzle
The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

The Total Economic Impact of Adobe Sign
Adobe recently commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to help...

The Workforce View in Europe 2019
The Workforce View in Europe in 2019 explores employees' attitudes towards the current world of work...
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